Part-time Customer Service

Job Description

Summary

We’re looking for a Part-Time Chat Support to help manage customer messages for an international beauty & fashion E-commerce brand. You’ll assist customers through chat, share product visuals, offer advice and help guide them toward the right choices during their shopping experience.

Key Responsibilities

Respond to customer messages through website chat, email, or social media.
Provide product information and share images or videos to help customers understand the products better.
Follow up with interested customers and encourage them to place an order.
Report feedback or special cases from your shift.
Earn bonus commissions for every successful order.

Working Hours (choose one shift)

Shift 1: 6:00 PM – 1:00 AM (Vietnam time)
Shift 2: 1:00 AM – 8:00 AM (Vietnam time)

Requirements

Good at English skills, having knowledge about Shopify are preferred
Own laptop and stable Internet connection.
Good at time management, teamwork skills and working independently.
Prior experience in customer service, sales, or online chat support is preferred.
Responsive to customers

Benefits

Work remotely.
Dynamic environment that values self-management and a growth mindset.
Comprehensive training on products, communication style, and working tools.
Part-time position.
Salary + performance-based bonuses.

APPLY HERE